Shipments / Delivery
Packages are generally dispatched within 2 days after receipt of payment and are delivered by PT. Pasti Enak delivery personnel or by Courier TIKI or JNE.
Shipping fees include postage costs only. Packing is calculated manually and will vary by your location as some orders require disposable cooler and ice for proper delivery.
Shipping and Delivery Charges will be listed in your Invoice to review prior to making payment. If you do not agree with the shipping and or delivery charges please just let us know and we will cancel your order.
For orders delivered by PT Pasti Enak delivery personal we ask that you please open and review the contents of your order prior to signing the delivery receipt. Delivery personnel have the ability to take back any product that you are unsatisfied with prior to delivery receipt being signed. Once the delivery personnel has departed returns or refunds are not available.
Orders delivered by TIKI or JNE
We have no control over the manner in which shipments are handled by these couriers. We take every measure to insure that your goods will arrive in proper condition however since we have no way to control the courier returns and refunds are not available.